Refund policy

RETURNS & EXCHANGES

We're here to make returns simple and smooth.

To start a return, please contact us with your order details.

• Return Window: Returns are accepted within 14 days of receiving your order.
• Condition: Items must be unworn, in original condition, with all tags attached
  Sale items are final sale and cannot be returned or exchanged.
• Shipping & Fees: Return shipping costs are the responsibility of the customer. Shipping fees are non-refundable.
• Packaging: Please ensure items are securely packaged to avoid damage during return shipping.

If you have any questions, feel free to contact us at

santaflaviashop@gmail.com —

we're happy to help.